AI Services for Students
AI Services for Students
AI is being integrated into student-facing services to expand access, improve response times, and personalize support.
Examples
- Academic Advising & Tutoring: AI-powered scheduling, degree mapping, and FAQ responses to reduce wait times.
- 24/7 Chatbots: OVCSA, Commencement, ZotKey, Student Health Center, Disability Services Center, and Veteran Student Center (automating FAQs, directing to staff when needed).
- Career Services: AI resume feedback, job-matching platforms, and interview coaching.
- Accessibility Support: AI transcription and translation tools to improve inclusion.
Impact Stories:
- Students who are receiving faster responses through chatbots.
- A housing team member used AI to streamline agenda planning, freeing more time for in-person student engagement.
- Policy writing with the assistance of AI helped to reduce the number of meetings and writing time.