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FAQs

OFFICE OF THE VICE CHANCELLOR,
STUDENT AFFAIRS (OVCSA)


FREQUENTLY ASKED QUESTIONS

For other questions related to OVCSA not listed here, please email studentaffairs@uci.edu

ACADEMIC HOLDS

FIRST training

All new UCI students (first year and transfer) are required to complete the two mandatory FIRST online training modules on https://first.uci.edu/.

  • Click on the “Start Training” button to complete the training.
  • The deadline to complete the training for Fall 2022 has passed. If you have an academic hold on your record, please complete both modules online. After completion, holds will automatically be removed within approximately 2 hours from completion of BOTH trainings.  
  • If you complete the trainings and after 2 hours the hold is still in place, please send an email to: SVSHAOD@uci.edu to resolve the issue.

The office of Vice Chancellor, Student Affairs staff do not remove holds for students for the FIRST training.

Other academic holds

For other academic holds, please contact the department that placed the hold. Sign in to StudentAccess to find out which department placed the hold.

Student Access is an online component of the Registrar’s Office that lets you view and manage your grades, transcripts, enrollment exceptions, and apply to graduate.

For more information, visit the Registrar’s academic hold page.

CAMPUS ID CARD

Problem with your campus ID card

For Campus ID Card questions, please visit the Campus ID Card Photo Help website or the Campus ID Card FAQs website.

If you encounter any issues or have any additional questions please email cardservices@uci.edu for assistance.

The Campus Card Office will respond to all emails within one business day.

COMMENCEMENT

General information

Visit commencement.uci.edu for information on important dates, accommodation services, reserving tickets, downloading tickets, questions about cap & gown, tassels and regalia, in addition to a grad checklist and FAQs.

Other inquiries

If you do not see an answer to your question on the Commencement website, please email commencement@uci.edu for further assistance.

There are dedicated staff responding to emails quickly during business hours.

Most emails will receive a response within an hour.

ACADEMIC ADVISING

Adding/dropping classes, changes to your academic schedule

For questions about adding/dropping or changes to your academic schedule, please contact student affairs offices at your academic program or school of major.

THE DIVISION OF STUDENT AFFAIRS

Services, departments and centers of Student Affairs